Lisa Svendsen's Resume (Last updated January 31st 2008)

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Lisa Svendsen

Markham, ON L3S4A4 Canada

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SKILLS

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excellent phone manners, customer service skills, co-operative

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WORK EXPERIENCE

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July 2007 - December 2007
Waitress

Artisan Pub House

Markham
-greeting customers and seating them as quickly as possible
-serving beverages and food to customers in a timely manner
-acknowledging any concerns or complaints a customer may have had
-Maintaining a clean work environment
-Having a leadership attitude in order for shifts to run smoothly

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December 2005 - January 2006
Seasonal Sales Associate

Boathouse

Markham
-Greeting customers
-Assisting customers with anything they may need
-Assisting customers with the purchasing of goods
-Working with credit/debit machine
-Maintaining a clean work environment
-Using teamwork strategies to maintain a content working space
-Dealing with concerns or complaints that a customer may have

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May 2005 - present employer
Waste Management Depot Attendant

Town of Markham

Markham
-Working in all of the townships different recycling depots
-Assisting residents with the sorting of their recycling
-Educating residents about waste management
-Monitoring what is happening around the recycling depots

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September 2004 - October 2005
Gift Shop Attendant

Markham Stouffville Hospital

Markham
-Working in a hospital gift shop
-Inventory of all merchandise in the shop
-Dealing with mentally ill people
-Delivering flowers to various rooms in the hospital
-Opening and closing gift shop
-Wrapping gifts

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May 2004 - May 2004
C.I.T

York Region District School Board Arts Camp

Haliburton
-Working with younger children
-Maintaining a happy stable environment in the cabin
-Helping campers with any problems they may have
-Keeping a positive attitude
-Responsible for 8 campers

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June 2004 - July 2005
Counter Help

Tim Horton's

Markham
-Serving customers
-Making various beverages and food items
-Working in a drive-thru setting
-occasional baking when needed
-Keeping a clean space to work in for everybody
-Dealing with an problems a customer may have
-Working at a very rapid pace

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EDUCATION

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September 2006 - December 2008

University of Toronto

  • English

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September 2002 - June 2006

Markham District High School

Ontario Secondary School Diploma

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REFERENCES

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Available upon request

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